Grievance Redressal
We take every concern seriously. Here is how to reach us and how to escalate if needed.
Raise a Concern
If you have a complaint about our services or any transaction facilitated by us, please contact us first. We will acknowledge your complaint within 2 working days and make every effort to resolve it within 21 calendar days.
Write to Us
Grievance Officer, Munnetram Capital
8/16, Kishore Complex, Nehru Nagar, Coimbatore - 641014
How to Escalate
For mutual fund related complaints, please follow the levels below in order.
Munnetram Capital
Contact our Grievance Officer by phone or email with your folio number and details.
+91 95009 54849Ld.boopalan@gmail.com
AMC / Registrar
If unresolved, write to the investor service desk of the AMC or its Registrar (CAMS / KFintech).
camsonline.commfs.kfintech.com
SEBI SCORES
If not satisfied with the AMC’s response, lodge a complaint on SEBI’s SCORES portal.
scores.sebi.gov.inSMART ODR
For unresolved disputes, initiate online conciliation or arbitration through the Online Dispute Resolution portal.
smartodr.inComplaints about other products
- Insurance: the insurer’s grievance cell, then IRDAI’s Bima Bharosa portal (bimabharosa.irdai.gov.in) or the Insurance Ombudsman.
- Corporate FDs and P2P lending: the issuer’s or platform’s grievance officer, then the RBI Complaint Management System (cms.rbi.org.in), as applicable.
- These products are not covered under SEBI/AMFI grievance redressal mechanisms.
Grievance Policy
- Every complaint is recorded with a reference and date.
- Acknowledgement within 2 working days.
- Resolution efforts within 21 calendar days; we keep you informed if more time is needed due to AMC or Registrar processes.
- No charge is levied for registering a complaint.
- Complaints are handled confidentially and fairly.