Investor Charter

Your rights and responsibilities as a mutual fund investor.

Last updated: 12 November 2026

This charter summarises the rights and responsibilities of mutual fund investors and the services you can expect from us as your distributor, based on the Investor Charter for Mutual Funds published under SEBI’s directions. For the complete charter, please visit the SEBI and AMFI websites.

Vision & Mission

To help investors participate in mutual funds in an informed, transparent and fair manner, with timely service and effective grievance redressal.

Services We Provide

Information on schemes, scheme documents, riskometers and expense ratios.
Assistance with KYC, FATCA, nomination and account opening.
Execution of purchase, SIP, switch, STP, SWP and redemption requests.
Support with service requests and statements.
Disclosure of commission received.

Your Rights

To receive the Scheme Information Document, Key Information Memorandum and other scheme information before investing.
To receive account statements, transaction confirmations and the Consolidated Account Statement.
To receive redemption proceeds within the timelines specified by SEBI.
To receive dividend (IDCW) payments within the timelines specified by SEBI.
To be informed of changes in fundamental attributes of a scheme and exit without load where applicable.
To know the commission paid to the distributor.
To register a nominee and update personal details.
To lodge complaints and receive timely redressal.

Your Responsibilities

Read all scheme related documents carefully before investing.
Complete KYC and keep your contact details, bank details and nominee updated.
Invest only through banking channels from your own bank account; avoid cash dealings.
Check statements and transaction confirmations, and report discrepancies promptly.
Do not share OTPs, passwords or PINs with anyone, including us.
Deal only with AMFI-registered distributors and verify their ARN on the AMFI website.

Grievance Redressal

Please see our Grievance Redressal page for the escalation matrix, including AMC investor service, SEBI SCORES and the SMART ODR portal.

Contact

Munnetram Capital
8/16, Kishore Complex, Nehru Nagar, Coimbatore - 641014, Tamil Nadu, India
Phone: +91 95009 54849 / +91 93440 31339
Email: Ld.boopalan@gmail.com